Privacy Policy

At Beta Scrubs, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains the types of information that may be collected when you visit our website, place an order, or contact us, and how that information may be used.

Information We Collect

When you place an order or interact with our website, we may collect information necessary to provide our services, including:

• Name
• Phone number
• Email address, where provided
• Billing and delivery information
• Delivery address
• Order details and selected product specifications
• Communications with our customer service team
• Technical information generated when using our website, where applicable

You may generally browse the website without placing an order or providing all of the information listed above.

How We Use Your Information

Information collected may be used to:

• Process and prepare your order
• Confirm payment and order details
• Arrange local or international delivery
• Contact you regarding your order
• Provide alteration and after-sales services
• Respond to questions or customer service requests
• Maintain necessary business and transaction records
• Improve our website, products, and customer experience
• Prevent fraudulent or unauthorized transactions
• Comply with applicable legal and regulatory requirements

Payment Information

Payments through the Beta Scrubs website are currently accepted via KNET.

Payment transactions may be processed through third-party payment service providers. The handling of payment information by those providers is subject to their own security measures and privacy practices.

Beta Scrubs does not intentionally collect payment information beyond what is reasonably required to confirm and manage your transaction.

Sharing Your Information

We do not sell your personal information.

Where necessary to fulfill your order or operate our business, relevant information may be shared with trusted third parties, such as:

• Payment service providers
• Courier and delivery companies
• Website and technology service providers
• Professional or regulatory authorities where required by law

Only information reasonably necessary for the relevant service should be shared.

For example, delivery companies may receive your name, phone number, and delivery address to complete your shipment.

International Orders

If you place an international order, certain personal information may need to be shared with international couriers, logistics providers, customs authorities, or other parties involved in delivering and clearing your shipment.

Cookies & Website Technologies

Our website may use cookies or similar technologies that are necessary for website functionality and may also be used to understand website usage and improve the shopping experience.

Depending on the website services and settings in use, cookies may help with functions such as maintaining a shopping cart, remembering preferences, and understanding how visitors interact with the website.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functions.

Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no website or electronic transmission can be guaranteed to be completely secure.

Payment transactions may also be subject to the security systems and policies of the relevant payment provider.

Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as fulfilling orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal requirements.

Marketing Communications

Where marketing communications are offered, promotional messages will be sent in accordance with applicable requirements and customer preferences.

Customers may request to stop receiving promotional communications through the available contact or unsubscribe methods.

Communications necessary to process or deliver an existing order may still be sent.

Third-Party Services

Our website may rely on third-party services to provide certain functions, including payment processing, delivery, website hosting, analytics, or other operational services.

These third parties may process limited information in accordance with their own privacy policies and applicable requirements.

Your Rights

Subject to applicable law, you may contact us to request access to, correction of, or other appropriate action regarding personal information held about you.

We may need to verify your identity before completing certain requests.

Children’s Privacy

Our website and products are not specifically directed toward children for the purpose of collecting personal information.

Orders should be placed by individuals legally capable of completing the relevant transaction or under appropriate adult supervision.

Changes to This Privacy Policy

Beta Scrubs may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable requirements.

Any updated version will be published on this page.

Your Consent

By using our website and providing your information when placing an order, you acknowledge the practices described in this Privacy Policy.

Contact Us

For questions regarding this Privacy Policy or the handling of your personal information, please contact Beta Scrubs Customer Service through our official contact channels.